ONE Bank Limited Job Circular 2024

 

ONE Bank Limited Job Circular 2024

Customer Service Executive

Application Deadline: 28 Feb 2024

 

Summary

Ø  Vacancy: --

Ø  Age: 21 to 30 years

Ø  Location: Dhaka

Ø  Minimum Salary: Tk. 22000 (Monthly)

Ø  Experience: At least 1 year

Ø  Published: 14 Feb 2024

Requirements

Experience

• At least 1 year
• Freshers are also encouraged to apply.

Additional Requirements

·       Age 21 to 30 years

·       Superior listening, verbal, and written communication skills.

·       Ability to handle stressful situation appropriately.

·       Good knowledge on Microsoft word & Excel.

·       Ability to work under pressure & shifting duty.

·       Ability to speak multiple languages, especially Bengali & English.

·       Strong time management and organizational skills.

·       Ability to handle different types of Banking software.

Responsibilities & Context

• Manage large amounts of inbound and outbound calls in a timely manner.
• Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives.
• Provide information about products and services.
• Meet personal targets and work towards meeting team targets.
• Maintain records of the Customers Query, Request & Complaints and analyze the data.
• Take part in training and other learning opportunities to expand knowledge of Banking Product & Services.
• Up sell products and services.
• Try to achieve monthly maximum KPI score. 

 

Skills & Expertise

·      

Workplace

Work at office

Employment Status

Contractual

Job Location

Dhaka

Apply : https://career.onebank.com.bd/career/CareerIndex.aspx